Legal

Privacy Policy

Last updated: 12 October 2026

XANVOR is a house brand of Zenko Inc. ("we", "us", "our"), operating from Near Jahanasheen Shadi Hall, Babriyan, Lal Bagh, Faiz Gunj, Moradabad 244001, Uttar Pradesh, India. This Privacy Policy explains what information we collect when you browse xanvor.com or contact us about our metal handicrafts, and how that information is handled.

1. Information we collect

We collect only the information needed to respond to your enquiry and to fulfil orders or sample requests.

2. How we use it

We do not sell, rent or trade your personal information. We do not send marketing email without your prior, explicit consent.

3. Who we share it with

Personal information is shared only with parties that are necessary to deliver your order or run the site:

4. How long we keep it

Enquiry correspondence is retained for up to 24 months from your last contact. Order records (invoices, shipping documents, customs paperwork) are retained for the period required under the Indian Income Tax Act, the GST Act and the Customs Act — typically eight financial years.

5. Cookies

The site uses a minimal set of first-party cookies and local storage for functional purposes (remembering your enquiry draft, basic site analytics). We also use Google Ads conversion tracking (Google LLC) and the Pinterest tag (Pinterest Inc.) to measure which of our ads lead to enquiries; these set their own cookies. You can block them in your browser settings or with a standard content blocker without losing any function of the site.

With your permission, we use Google Analytics 4 (Google LLC) to measure page visits, engagement, catalogue downloads, contact-link clicks and successful quote requests. Analytics cookies are enabled only after you choose “Allow analytics”. We do not send your enquiry name, email address, phone number or message to Google Analytics. You can decline or change your choice using “Analytics preferences” on any public page. Declining does not prevent you from browsing or submitting an enquiry. Your analytics choice is remembered for up to 180 days.

6. Your rights

You may at any time request access to the personal information we hold about you, ask us to correct or update it, or ask us to delete it where we are not legally required to retain it. Write to us at the address below.

7. Security

The site is served over HTTPS. Enquiry data is held on access-controlled servers and shared internally only with the trade and despatch desks that need it to do their work.

8. Changes

If this policy changes, the revised version will be posted on this page with an updated "Last updated" date.

Contact for Privacy Queries

Zenko Inc. — Privacy Desk

Near Jahanasheen Shadi Hall, Babriyan, Lal Bagh, Faiz Gunj, Moradabad 244001, Uttar Pradesh, India

hello@xanvor.com

Samples & custom development

Start with 1 piece. Make it your own.

1-piece paid samples and customisation are available across our catalogue and for custom designs.

3D modelling & sculpting

From your photo, sketch or drawing to a 3D model, with fine relief, textures and high-definition detail work.

3D printing & prototypes

Printed masters and prototypes for design review and production development. Printing is arranged with our production partners in India.

Your design, finish & scale

Custom sizes, materials, finishes, logos and detailing, developed to your approved specification.

Bulk MOQ: 20 selling units per design (piece, pair or set). For pair/set products, the 1-piece sample configuration is agreed in the quote. Paid samples, custom development/tooling and shipping are quoted separately.

Prices are EXW Moradabad, India. Shipping is extra and quoted separately.