For buyers in the US, UK, Europe, Australia and the Gulf

Export markets — how we quote, pack and ship overseas

XANVOR is the metal-handicrafts house brand of Zenko Inc., a GST-registered partnership firm in India holding IEC AAEFZ4419L, manufacturing and exporting from its own workshop in Moradabad. This page answers what an overseas buyer asks before enquiring — Incoterms and ports, currency, payment, packing, documents, testing, classification, samples and lead times — so the first quotation is already on your terms.

Request a quote WhatsApp +91 98377 60615

Quoted in USD as standard · reply within one working day, Mon–Sat, 10:00–19:00 IST.

On which Incoterm, and to which port?

Our default is EXW Moradabad. On request we quote FOB Nhava Sheva or Mundra, CIF to your port, or DDP where serviceable. A buyer with a freight contract usually wants EXW or FOB and nominates a forwarder; one without wants CIF or DDP, so the landed figure is a single number.

We do not publish transit times or claim a delivery window to any country: the routing, the sailing and your customs clearance are not in our hands. Tell us the destination port or city, sea or air, and the date you need the goods. We quote against that, and say plainly if it is not achievable.

In which currency, and how is the order confirmed?

Quotations are issued in USD as standard, and in EUR, GBP, AED or INR on request. The currency printed on the Proforma Invoice is the currency of settlement, so there is no second conversion between the figure you approve and the one you remit. Every quotation carries a reference number, and every order is confirmed by a PI from Zenko Inc.

How is payment made?

By T/T bank transfer against the Proforma Invoice: an advance to begin production, the balance before dispatch, as agreed on that PI. No payment is taken on this website — the enquiry produces a quotation, the quotation a PI, and the PI is what you pay against.

What arrives with the shipment?

The export document set is the commercial invoice, packing list and shipping papers, to your forwarder or ours, in the name of Zenko Inc. If your broker needs a document drawn a particular way, say so before dispatch.

How is it packed?

Export packing is foam inserts into master cartons, for sea and air freight. Before anything is packed you receive photo and video approval, so the last look at the order is yours. Carton weight limits, barcode or labelling rules and pallet configurations go in with the enquiry.

Testing, certification and audits

We do not claim to hold any certification today, and we would rather say that than imply otherwise. Third-party testing — SGS, FDA, Prop 65, LFGB, REACH and equivalents — and factory audits are arranged on request and charged separately. Name the report your market demands and it appears as its own line.

HS codes and classification

HS codes are held on the product records and quoted on request: 7418 on silver-plated and copper tableware, 7323 on kitchenware, 8306 on ornaments. Confirm the final classification with your own broker — the duty consequence is theirs to assess and ours to support.

Minimum order, samples and lead time

MOQ
10 pcs per design, catalogue or custom, HERITAGE included.
Mixed orders
Welcome — a first buy can spread across designs.
Samples
1–5 pcs, adjusted against the bulk order.
New designs
Counter-sample photographs, then a physical sample, typically 7–14 days.
Lead time
Typically 3–6 weeks after the PI and advance.
Tooling
Mould and pattern charges on new designs, quoted separately.

Once a sample is approved, size, finish, weight and packaging are frozen as the production standard and the run is made against it with in-line QC. That is what makes a repeat buy behave like the first.

What to send so the quote is accurate

  1. What: catalogue codes, photographs, drawings or a physical sample.
  2. How many: quantity per design, one-off or repeating line.
  3. Where: destination port or city, and sea or air.
  4. On what terms: your Incoterm and the currency you want quoted.
  5. To what standard: finish and swatch, material, food-contact requirement.
  6. With what compliance: the test reports or audits your market requires.
  7. Branded how: logo, swing tag, retail box, barcode, carton marking.
  8. By when: the date goods must be in your warehouse.

Send it through the RFQ form, to hello@xanvor.com, or on WhatsApp — reply within one working day.

What we make, by category

Fourteen live collections, plus the ranges that have their own pages. If your enquiry is category-led rather than code-led, start here:

Silver-plated serveware

Salvers, trays, cake stands and bread baskets — the HERITAGE range, MOQ 10 pcs.

Architectural hardware

Sand-cast brass door pulls, levers and cabinet hardware.

Coastal and marine

Nautical and coastal décor from TIDELINE and FATHOM.

Bar and drinkware

Brass barware: coolers, ice buckets, bar tools and trays.

Hospitality and FF&E

Hospitality brassware and Hot-Serve warmers and serving domes.

Private label and OEM

OEM and ODM development from your drawing, and private label under your own mark.

Nothing is sold on this website. Export orders are quoted per enquiry and confirmed by Proforma Invoice. Browse the full catalogue, the wholesale page, or read the FAQ.

Export markets — the questions we are asked most

Which Incoterm do you quote on?

EXW Moradabad by default. FOB Nhava Sheva or Mundra, CIF to your port, or DDP where serviceable, are quoted on request. Tell us the Incoterm and the destination, and the quotation is written on that basis.

How is payment made?

By T/T bank transfer against a Proforma Invoice: an advance to begin production, the balance before dispatch. Every quotation carries a reference number, and no payment is taken on this website.

Do you hold certifications such as FDA, LFGB, REACH or Prop 65?

We do not claim to hold any certification today. Third-party testing and factory audits are arranged on request and charged separately. Tell us which report your market requires and it is priced as its own line.

Can you give the HS codes for classification?

Yes, on request — for example 7418 on silver-plated and copper tableware, 7323 on kitchenware and 8306 on ornaments. Confirm the classification with your own broker, because the duty consequence is theirs to assess.

What is the lead time, and how do samples work?

Production typically takes 3 to 6 weeks after the PI is confirmed and the advance received. Samples are 1 to 5 pieces at sample pricing plus courier, adjusted against the bulk order; on a new design, counter-sample photographs come first, then a sample in 7 to 14 days.

More on the FAQ page and the wholesale page.

Tell us your port and we will quote it

Send the codes or drawings, the quantities, your Incoterm and your destination. You will have a written quotation under a reference number, normally within a working day.

Request a quote WhatsApp +91 98377 60615

No payment on this site — orders are confirmed by Proforma Invoice.